There are many factors that go into pleasing clients and their guests. Prompt replies to their questions, whether via text / Facebook / email / phone or face-to-face. Offering incredible flexibility and adaptability. Providing an high value per dollars spent. Ensuring that your team is professional, reliable, warm, knowledgeable and welcoming. And of course doing everything possible to ensure the end product / service – the event itself – is top quality. Meeting and even exceeding people’s expectations, much easier said than done, as we’ve found out over the last 7 years of our existence.
So why is NOVA 535 Unique Event Space the Best Reviewed Venue in Tampa Bay?
Here is a graphic from one of the major wedding sites, showing what 44 previous clients thought of NOVA 535 in these 5 categories, for weddings and receptions.
Certainly downtown St. Pete venue NOVA 535 Unique Event Space is used for much more than weddings and receptions, including other social events like Mitzvahs, birthday parties, anniversaries, holiday parties, corporate seminars, Quinceañeras and even funeral wakes. We offer enormous flexibility – we LOVE to say YES – and we manage all of those unique YES’ via a proven process, called The NOVA Way, used to manage the incredibly complex and ever changing large number of variables that go into pulling off a successful event, time and time again. Minor / Major changes? Vendor mishaps? Want a mechanical bull right in the middle of the room? No worries here!
Businesses and large corporations love NOVA for their seminars, awards banquets, shooting their TV commercials, product launches, VIP dinners, vendor and bridal shows, etc. They love our quick responses, our detailed yet clear and concise invoicing and billing, ans our online, adaptive event system which gives them ALL their event details on their phone / tablet / desktops. Our job is to make your jobs easier!
The artistic community has performed incredible live music – from incredible DJs to 18 piece orchestras, stand-up comedians, improv, burlesque, acrobatics, break dancing, live paintings, dueling pianos, fire performances, hula-hooping, fashion shows, and so much more. NOVA is an incredible balance of a 1920 built Five and Dime store (NOVA 535 is one of the oldest venues in the regions) blended harmoniously into a modern, dedicated event space.
Charities have been delighted hosting their fundraisers and banquets here, with silent and entertaining live auctions. And bringing inside into our gallery: luxury and exotic cars, trucks, motorcycles, boats, pinball machines, blackjack, roulette, craps, corn hole and other carnival games, food trucks, bounce houses, 18-piece orchestras and so on. We understand everything starts with the customer – our clients and their guests – and works out from there. It’s not about us it’s always about “How can we provide a 5 Star experience for our guests?”
So why is NOVA 535 the Best Reviewed Venue in Tampa Bay?
We believe it begins with the branding and marketing. Is your message clear? NOVA 535 opened as an Art Lounge, a pie-in-the-sky concept that I used back in 2005, which we realized was confusing and unclear. Everyone knows what an event space is vs. the ambiguity of “Art Lounge”. Making mistakes ONCE is fine, as long as you’re not repeating them. We live and breath continuous improvement and have a system, called The NOVA Way, which we use to implement and evolve those improvements with.
**** SIDENOTE: At the end of 2014 we took a chance and ended our advertising with “The Knot” and “Wedding Wire” after over 6 years of paid advertising. We believe that our positive brand awareness, our continuous output of interesting, relevant and fresh content (photos, events, blogs, etc) and our strong social media presence will allow prospective clients to find us when searching for that perfect venue / event space, without the significant monthly obligation that can negatively affect a small business such as NOVA. So far here 3 months later we’re busier than ever!! Thank you!! *****
The only thing Team NOVA is “married” to is excellence and providing 5 Star experiences for everyone. I offer the vision and set the bar high by often saying “think of NOVA as like Ritz Carlton meets Disney World”. We believe that we are only as good as our last event – like a comedian or fighter – and we use that subtle paranoia and clearly focus on only one event at a time…yours!
To get started with your event go to http://novacoment.com and answer a few quick questions, then if you haven’t already scheduled your tour via our online scheduler, and might want / need some extra attention, Team NOVA will be in touch to walk you through our quick and easy process.
Prefer to talk or text instead? 949-873-6682
Thanks and good luck to us all!